By accessing or using our website (phoebecomfort.com) and purchasing from us, you agree to be bound by the following terms and conditions:
1. Payment Terms
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We currently only offer Cash on Delivery (COD) as a payment method.
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No online or electronic payment options (credit cards, debit cards, bank transfers, etc.) are available.
2. Order Confirmation
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Once you place an order, you will receive a confirmation via email or SMS.
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Orders can be canceled before dispatch. Once dispatched, the order must be accepted upon delivery.
3. Pricing
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All prices listed on the website are final and inclusive of any applicable taxes.
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Prices are subject to change without prior notice.
4. Returns and Refunds
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We accept returns within 7 days of delivery.
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Returned products must be unused, in their original condition and packaging.
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Refunds for returns will be processed in cash only, at the time of product pickup or through a scheduled return visit.
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To initiate a return, please contact us at [email protected].
5. Product Availability
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All products are subject to availability. If an item is unavailable after you place an order, we will notify you immediately.
6. Limitation of Liability
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Phoebe Comfort is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
7. Changes to Terms
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We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
For any questions, please contact us at [email protected].