By accessing or using our website (phoebecomfort.com) and purchasing from us, you agree to be bound by the following terms and conditions:

1. Payment Terms

  • We currently only offer Cash on Delivery (COD) as a payment method.

  • No online or electronic payment options (credit cards, debit cards, bank transfers, etc.) are available.

2. Order Confirmation

  • Once you place an order, you will receive a confirmation via email or SMS.

  • Orders can be canceled before dispatch. Once dispatched, the order must be accepted upon delivery.

3. Pricing

  • All prices listed on the website are final and inclusive of any applicable taxes.

  • Prices are subject to change without prior notice.

4. Returns and Refunds

  • We accept returns within 7 days of delivery.

  • Returned products must be unused, in their original condition and packaging.

  • Refunds for returns will be processed in cash only, at the time of product pickup or through a scheduled return visit.

  • To initiate a return, please contact us at [email protected].

5. Product Availability

  • All products are subject to availability. If an item is unavailable after you place an order, we will notify you immediately.

6. Limitation of Liability

  • Phoebe Comfort is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.

7. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

For any questions, please contact us at [email protected].